Turmoil in global credit markets and the economic slowdown are prompting many U.S. businesses to establish additional relationships with a wide variety of banks as a means of securing access to credit. As they do so, middle-market businesses are turning to a host of large national, regional banks and smaller institutions "perceived" as survivors. One reason: Regional banks are improving the quality of service they deliver to business clients -- an achievement that helped this banking group to dominate the 2008 Greenwich Excellence Awards for Middle Market Banking.
"In recent years, smaller regional and community banks emerged as a serious competitive threat to big banks by delivering commercial banking clients service quality that was truly superior and distinctive," says Greenwich Associates consultant Chris McDonnell. "But the nation's larger regional providers have responded to that threat by devoting the resources required to significantly improve their own customer experience."
The results of Greenwich Associates' 2008 Middle Market Banking Study reveal that mid-size businesses give strong service quality ratings to banks like Wachovia, M&I, Bank of the West, BB&T, and Zions Bancorp including their affiliate banks. Improvements in service quality seem to be paying off in today's difficult market environment. "As middle-market businesses add new banking relationships in an effort to ensure an uninterrupted flow of reasonably priced credit, they are seeking out institutions that they see as offering more stability," says Greenwich Associates consultant Pete Garrison.
As Greenwich Associates consultant Don Raftery explains, "In the past, businesses might have shied away from some of the large banks based on past negative experiences. But now that many of these larger banks have raised their service quality and offer a sense of security, they have once again become an attractive option."
Subscribe to:
Post Comments (Atom)
1 comment:
VIRUS REMOVAL
Is Your Computer Sluggish or Plagued With a Virus? – If So you Need Online Tech Repairs
As a leader in online computer repair, Online Tech Repairs Inc has the experience to deliver professional system optimization and virus removal.Headquartered in Great Neck, New York our certified technicians have been providing online computer repair and virus removal for customers around the world since 2004.
Our three step system is easy to use; and provides you a safe, unobtrusive, and cost effective alternative to your computer service needs. By using state-of-the-art technology our computer experts can diagnose, and repair your computer system through the internet, no matter where you are.
Our technician will guide you through the installation of Online Tech Repair Inc secure software. This software allows your dedicated computer expert to see and operate your computer just as if he was in the room with you. That means you don't have to unplug everything and bring it to our shop, or have a stranger tramping through your home.
From our remote location the Online Tech Repairs.com expert can handle any computer issue you want addressed, like:
• - System Optimization
• - How it works Software Installations or Upgrades
• - How it works Virus Removal
• - How it works Home Network Set-ups
Just to name a few.
If you are unsure of what the problem may be, that is okay. We can run a complete diagnostic on your system and fix the problems we encounter. When we are done our software is removed; leaving you with a safe, secure and properly functioning system. The whole process usually takes less than an hour. You probably couldn't even get your computer to your local repair shop that fast!
Call us now for a FREE COMPUTER DIAGONISTIC using DISCOUNT CODE (otr214430@gmail.com) on +1-914-613-3786 or chat with us on www.onlinetechrepairs.com.
Post a Comment