Commerce Bank, the principal subsidiary of Commerce Bancshares, Inc. a $17 billion, Missouri-based regional bank holding company, has successfully implemented the OBS Online Messenger Alerts service to provide clients with full detail of their incoming and outgoing wires.
Long time OBS customer Commerce Bank leveraged the highly flexible Online Messenger platform to roll out additional event-based multi-channel reporting to meet the growing needs of the business banking market. This service extends traditional online information reporting to both the email and text message channels.
"With the new service, Commerce customers are among the first in the banking industry to receive encrypted messages
containing detail of their wire transactions - considered much more useful than simple notifications that a wire has been received," said Bruce Bienhoff, vice president, Product Development, Commerce Bank.
"Wire notifications add real-time reporting to traditional Treasury Management products and services," says Joe Spatarella, OBS vice president of Sales and Marketing. "In the current volatile environment, up-to-the- minute information about transactions is a requirement for funds management and control."
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